Preparing for HVAC Services

If your HVAC duct or ductless system needs work, it is always best to call a professional so you can benefit from their experience and knowledge. However, before a technician comes to look at your system, there are a few things you should do to get ready. Knowing how to prepare for HVAC services at your home ensures you get the best possible results.

Know Where Your Units Are Located

A technician needs to look at all the different heating and cooling units in your home to diagnose any issues. It’s important that you know the location of these units so you can direct them to the right areas.

Know When You Started Experiencing Issues

The HVAC tech needs to know when you started noticing the issues you are concerned about. Try to think back and write down any relevant dates and conditions so you can give them the most accurate information. This will help them make the right call when it comes to repairs.

Know Your Model Numbers

For the best possible experience with your HVAC services, know what kind of heating and cooling units you have. While you are looking for the locations for your equipment, make a note of the brand names and model numbers of appliances such as water heaters and heat pumps. This will make it much easier for the technician to order any parts they might need and look up any relevant schematics.

Need HVAC Services in Federal Way?

If your HVAC system needs attention, Hayes Heating and Cooling is here to help. Our technicians are certified professionals in air conditioning and heating services, ductless heating and cooling systems, tankless water heaters, gas fireplaces and heat pumps. With more than 40 years of experience, we can help you keep your home efficient and comfortable any time of year. Contact us today for all your HVAC service needs.

Expert HVAC Services in Federal Way

Serving Puyallup, Tacoma, Federal Way, Kent, Auburn, South Hill, Lakewood, Graham, DuPont, Bonney Lake, and Covington

Posted on December 5, 2021 | Published by Ignite Local | Related Local Business

Hayes Heating & Cooling

65 Google reviews

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W. Kelly

2022-12-09

My furnace was not heating. Called Hayes Heating, it was Nov. so I expected a long wait. One week later technician Daniel arrived. He was polite and through. Daniel quickly diagnosed my problem. He returned the next day, installed a new part. All was well, we thought. Daniel had to return two more times before my furnace was working. None of this was due to any lack on Daniel's part. American Standard parts failed to give him all the necessary pieces. This was a totally new item, so Daniel had no way of knowing it was incomplete. He worked me in during one of his busy days because it's now Dec and quite cold. Both Daniel and the office staff at Hayes Heating have gone more then the second mile to facilitate a good outcome. Thank you Daniel and Hayes Heating!! W. Kelly

K Mims

2022-11-13

Hayes Heating and Cooling office staff was pleasant and technician arrived during hours scheduled for a maintenance check on my 4 year old furnace. The technician indicated that my furnace was operating correctly, but he noted that a flex line was going through the case of the furnace and it should be a hard gas pipe line to be up to the earthquake code. Two other HVAC companies had been in previously for a non related problem with the furnace, not to mention the installer. Not one of them had mentioned this. Puzzled, I requested a safety check from PSE who repeated the Hayes Heating and Cooling tech’s evaluation without knowledge of the previous evaluation. I was extremely pleased that this potential hazard was brought to my attention and scheduled Hayes to bring my furnace up to code. This demonstrates how important it is to find a HVAC company that has qualified and conscientious technicians at a reasonable price. I will be scheduling them again and highly recommend them.

Hermie&Tiffany

2022-10-12

Hayes installed electric furnace. I have been a customer for years and will use them again.

Torrei W.

2022-08-17

My Heat Pump mini split and ducted air handler installation was completed yesterday. It was a big job done professional and well by Curtan, Will, Tyler, and another unnamed tech. Curtan was the tech who also did my initial quote. I want to point out the reason I chose Hayes was complete itemize transparency on the quote I agreed to and the value received. This sets Hayes apart from the competition because most HVAC companies will pull price without explanation on one line item which tells you nothing other than total cost but not how it was derived. Hayes also cleans up their job site when complete and left me with extensive knowledge of my Heat Pump system. Also want to thank Carlie and Darleen who answered my calls and responded to my inquiries. I appreciate you all and the team and look forward to working with you again for installs, service, and upgrades.

Wendy Hillger

2022-08-10

I really enjoyed working with Hayes. In these challenging times of inflation, supply chain, shortages, etc., Hayes was top notch. Our install was July 2022. Would recommend and will use again. Thank you.

Kevin Clark

2022-07-20

Replaced my heater and water heater. Great service and communication at all time. Worth contacting for an estimate.

Jonathan Soriano

2022-06-01

We just bought our home in March and since we got here Hayes has come through consistently for us in our tankless water heater needs, AC installation and even helping subcontract electricians for some work we needed done. Even with supply chain and labor shortages they’ve been prompt, professional, and have our home feeling cozy and ready for the summer! Highly recommend them to anyone in the area.